We offer a full refund on all online purchases returned in the condition in which they were sold within 14 days and offer an exchange, or giftcard when an exchange has not been requested, on all garments returned within 28 days.
Any items returned for refund after 14 days but still within 28 days will be refunded.
If you have simply changed your mind, any items returned after 28 days will be refused and returned to you.
To return an item please email firstname.lastname@example.org
BrandOn Merchandise cannot be held liable for the cost of postage for returns, nor any items lost during post. To ensure your returned items arrive safely, please use a registered, trackable form of transport. Of course, if an item happens to be faulty or we have sent you the wrong product then BrandOn Merchandise will cover the cost of posting the item back. For exchanges please supply a prepaid satchel for us to send out your exchange.
Please Note: The item(s) you are returning must be returned in resellable condition.